Effective Date: Dec, 11, 2012
Last Updated: Sep, 21, 2025

Introduction

At Abhisshek Om Chakravarty Mindset Coaching, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our coaching services, programs, or website.

By using our services or website, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our services.

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Information We Collect

Personal Information You Provide

• Contact Information: Your name, email address, phone number, mailing address
• Professional Information: Your job title, company, industry, career goals
• Coaching Information: Your goals, challenges, assessment results, session notes
• Payment Information: Your billing details, payment method information (processed securely through third-party providers)
• Communication Records: Your emails, messages, coaching session recordings (with your consent), feedback forms

Information Collected Automatically

• Website Usage Data: Your IP address, browser type, device information, pages you visit
• Cookies and Tracking: Website analytics, your user preferences, session information
• Social Media Interactions: Your engagement with content on Instagram and other platforms

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How We Use Your Information

Primary Purposes

• Service Delivery: Providing you with coaching services, program materials, and support
• Communication: Sending you updates, resources, appointment reminders, and program information
• Personalization: Customizing coaching approaches and recommendations based on your needs
• Progress Tracking: Monitoring your transformation journey and program effectiveness
• Payment Processing: Managing your billing, invoices, and payment transactions

Secondary Purposes

• Content Creation: Developing anonymous case studies and testimonials (with your explicit consent)
• Service Improvement: Analyzing usage patterns to enhance our programs and resources
• Marketing: Sending you newsletters, promotional materials, and relevant resources (with opt-out options)
• Legal Compliance: Meeting regulatory requirements and protecting business interests

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Information Sharing and Disclosure

We DO NOT sell, rent, or trade your personal information to third parties.

Limited Sharing Occurs With:

• Payment Processors: Secure transaction processing (Stripe, PayPal, etc.)
• Technology Providers: Email marketing platforms, scheduling systems, video conferencing tools
• Professional Support: Business advisors bound by confidentiality agreements
• Legal Requirements: When required by law, court orders, or regulatory compliance

Anonymous Data

• Aggregated, anonymized data may be used for research, marketing, or educational purposes
• Your individual identity is never disclosed in statistical or analytical reports

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Data Security and Protection

Security Measures

• Encryption: All your sensitive data transmitted using SSL/TLS encryption
• Access Controls: Limited access to your personal information on need-to-know basis
• Secure Storage: Your data stored on protected servers with regular security updates
• Regular Backups: Secure backup systems to prevent your data loss
• Third-Party Security: Vetted service providers with appropriate security standards

Retention Periods

• Active Clients: Your data retained during service period and up to 7 years after completion
• Inactive Users: Your website data retained for up to 3 years unless deletion requested
• Legal Requirements: Some of your records retained longer for regulatory compliance
• Anonymous Data: May be retained indefinitely for research and improvement purposes

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Your Rights and Choices

Access and Control

• Data Access: Request copies of personal information we hold about you
• Data Correction: Update or correct your inaccurate personal information
• Data Deletion: Request deletion of your personal information (subject to legal requirements)
• Data Portability: Receive your data in structured, machine-readable format
• Processing Restriction: Limit how your information is processed

Communication Preferences

• Email Unsubscribe: Opt-out of marketing emails using unsubscribe links
• Communication Preferences: Choose types of communications you receive
• Account Deletion: Request complete account and data deletion

How to Exercise Your Rights

• Email: info@abhisshekomchakravarty[dot]com
• Subject Line: Include “Privacy Request” for faster processing
• Response Time: 30 days maximum for all your privacy-related requests
• Identity Verification: We may require identity confirmation for your security

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Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Google Analytics for website usage statistics
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track effectiveness of our marketing campaigns

Cookie Management

• Browser Settings: You can disable cookies through browser preferences
• Opt-Out Tools: Use Google Analytics opt-out browser add-on
• Impact of Disabling: Some website features may not function properly for you

International Data Transfers

• Primary Location: Your data processed and stored in India
• Cloud Services: We may use international cloud providers with appropriate safeguards
• Transfer Protections: Adequate security measures for international data transfers
• Compliance: We adhere to applicable international privacy regulations

Children’s Privacy

• Age Restriction: Our services not intended for individuals under 18 years
• Parental Consent: Required for any users under 18 years of age
• Data Protection: Enhanced protection measures for any minor’s data
• Immediate Deletion: Unauthorized minor data deleted upon our discovery

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Changes to This Privacy Policy

Update Process

• Regular Review: We review and update Privacy Policy annually
• Material Changes: 30-day advance notice for significant changes
• Notification Method: Email notification to you as active users
• Website Posting: Updated policy posted on website with effective date

Your Continued Use

• Acceptance: Your continued use after changes constitutes acceptance
• Right to Discontinue: You may terminate services if you disagree with changes

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Contact Information

Privacy Officer

Abhisshek Om Chakravarty Team
Email: info@abhisshekomchakravarty[dot]com
Phone: +91-630-121-7705
Address: Hyderabad, India

Our Response Commitment

• Acknowledgment: 48 hours for inquiry acknowledgment
• Resolution: 30 days maximum for complete response to you
• Follow-Up: Additional support available for your complex requests

Regulatory Complaints

If you believe your privacy rights have been violated, you may file complaints with:

• Local Data Protection Authority: Contact information available upon your request
• Consumer Protection Agencies: Relevant local and national authorities

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Specific Provisions for Coaching Services

Confidentiality

• Session Confidentiality: All your coaching sessions treated as confidential
• Recording Policy: Your sessions recorded only with explicit written consent
• Note-Taking: Your session notes kept secure and used only for coaching purposes
• Professional Standards: We adhere to International Coach Federation (ICF) ethical guidelines

Testimonials and Case Studies

• Explicit Consent: Your written permission required for any testimonial use
• Anonymization Options: Identity protection available upon your request
• Withdrawal Rights: Your permission may be withdrawn at any time
• Usage Limitations: Your testimonials used only for specified marketing purposes

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Last Updated: Sep, 21, 2025
Version: 12.02.12

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and Indian data protection regulations. We conduct regular updates to ensure continued compliance and protection of your privacy rights.